Root cause of 'no response': auto_heal restart_zhiwei_bot fired whenever
inbound>0 + outbound=0 + errors>0 — which is exactly the normal state while
the bot waits for a slow LLM call (agent tool-use turns take 1-10 min).
Restart killed the in-flight LLM call -> user never got reply -> next cron
cycle saw same state -> restart again. Death loop (fired 22:30,22:35,22:40,
22:45,22:50,23:35).
Fixes:
- CALL_HERMES_TIMEOUT 180s -> 600s (agent tool calls need minutes)
- health(): parse last_inbound/outbound timestamps from journal
- auto_heal: restart bot ONLY if last inbound >600s old with no outbound
since (truly stuck), plus 600s bot-restart cooldown
- slow-but-normal state now logs bot_busy_not_stuck instead of killing
hmo
cb334ddd54